SHOP ONLINE WITH CONFIDENCE
At Aquarium Spare Parts we want you to shop online with confidence and in the knowledge that your privacy is of the utmost importance to us. We use the most up to date encryption technology (SSL) to protect your credit card details and personal information. We do not share any customer details or information. We may sometimes email you to alert you of special offers, sales or new arrivals. If you do not wish to receive these updates you are welcome to opt out of receiving them without any hassle.

At Aquarium Spare Parts we accept online payments via:
• Visa
• Mastercard
• PayPal
• AfterPay

We are more than happy to ship Australia wide. When you place an order, we guarantee that your items will be shipped within 2 working days. If, for reasons beyond our control, we are unable to ship your order within 2 working days, you will receive an email informing you of the estimated delivery timeframe. At Aquarium Spare Parts we aim to ship your orders as efficiently as possible. If you have any queries or concerns regarding shipping time- frames or costs, please feel free to email us.

Due to the nature of the parts that we have available, it is difficult to calculate some shipping prices (as your order combinations vary). We do our best to provide you with accurate shipping prices, however if you are concerned about the shipping price - email us and we can double check it for you. All orders are shipped via Australia Post unless specified otherwise.

FREE SHIPPING AVAILABLE
We have over 300 products that include Free Shipping. On larger item such as filter and aquariums this is only valid for Metro areas. Rural areas which include WA and QLD are not included and will incur additional shipping fees.
If you believe your location could fall within these areas, please contact us first before placing your order.
For all questions or concerns to do with shipping please contact us.

RURAL & COUNTRY DELIVERY
While we endeavour to ensure that our low shipping cost covers the majority of locations across Australia, there are some regional locations that fall outside of this shipping rate. Our auto shipping calculator cannot differentiate via your postcode. We encourage all non-metro customers to contact us prior to placing the order as we may not be able to honour the auto shipping rate.

EXPRESS SHIPPING
If you'd like your order shipped via express postage, please contact us before placing your order for a direct quote. You can email us at marketing@electroparts.com.au . Please provide details of the items and your location.>

OVERSIZED ITEMS
Items exceeding 105cm need to be shipped via courier and may incur extra charges. If you are unsure about the cost of shipping for any oversized items, please reach out to us before ordering.

FAULTY/DAMAGED PRODUCTS
Where items are found to be faulty or damaged, a replacement item will be sent to you at our cost. Claims need to be made within 7 days of receiving the product. If you do not wish to have a replacement item sent, we are more than happy to provide you with a refund. Please return the item to:

Aquarium Spare Parts
24 Conmurra Avenue, Edwardstown 5039 Adelaide SA
Return postage will be reimbursed where items are received in a faulty or damaged condition.

I ENTERED AN INCORRECT ADDRESS...WHAT NOW?
We understand that accidents happen. Please notify us of any errors made to your order ASAP.
Please be aware that if the item/s have already been collected by Australia Post a change of address may not be an option. Aquarium Spare Parts does not take any responsibility for incorrect address provided and any loss it at the expense of the buyer. We will also endeavour to get the item returned to our warehouse where a redelivery fee may apply.

About Electro Parts. Electro Parts Australia specialises in solar and electronic power conversion products and offers a large range of AC-DC Battery Chargers, DC-DC Chargers, DC-AC Power Inverters, DC-DC Voltage Converters and low voltage electrical products.

With over 30 years experience in this field we have become well known for delivering quality and knowledgeable customer service.
We supply to a wide variety of Australian solar, caravan, motor home, communication, battery and auto electrical industries.
With fast delivery, exceptional prices and product knowledge, Electroparts are the first choice for power conversion applications.
Location: Australia
Member since: 18 December 2019
Seller: electropartsaus